Business Conduct, Ethics and Compliance
Challenges and Commitments
GGC recognizes the importance of conducting business responsibly and ethically, in alignment with applicable laws, rules, regulations, and operational standards, as well as ensuring effective monitoring and verification to prevent potential impacts on business operations. GGC therefore adheres to the Business Code of Conduct and Corporate Governance practices, emphasizing fairness, transparency, and accountability to build confidence among Stakeholders, Investors and Analysts, as well as all Stakeholder groups. These efforts support the advancement of sustainable economic, social, and environmental development.
Key Stakeholders
Shareholder, Investor and Analyst
Customer
Government
Supplier and Business Partner
Community
For additional information on stakeholder engagement: Stakeholder Engagement
Goals
understand and comply with Corporate Governance principles and the Business Code of Conduct.
related to Business Code of Conduct violations in 2025.
acknowledge and sign the Corporate Governance Handbook and Business Code of Conduct in 2025.
Key Performance in 2025
Management Approach
Business Code of Conduct
GGC is committed to conduct business in accordance with good corporate governance principles, with transparency, morality and responsibility towards shareholders and relevant stakeholders by adhering to Corporate Governance and Business Code of Conduct, as well as policies for supervising operations in compliance with relevant laws, rules and regulations, including international operating standards related to business operations, to reduce the risk of non-compliance with laws, rules and regulations as well as maintain the image and credibility of GGC to all groups of stakeholders.
In this regard, GGC has prepared the Corporate Governance and Business Code of Conduct Handbook to communicate GGC’s good practices and to promote business operations in a consistent direction across the organization. GGC also organizes activities to enhance knowledge and understanding of good corporate governance and to instill awareness among managers and employees to comply with the Business Code of Conduct. In 2025, employees received communication on the Anti-Bribery and Anti-Corruption Policy through the Corporate Governance and Business Code of Conduct Handbook, with a completion rate of 100 percent.
Anti-Bribery and Anti-Corruption
GGC has announced the Anti-Bribery and Anti-Corruption Policy and guidelines, as well as supports and encourages Employees at all levels to have a strong sense of anti-corruption in all forms. In addition, GGC is aware of the importance of the law on the prevention of money laundering and the financing of terrorism. Therefore, GGC has established guidelines and procedures to prevent GGC from becoming a tool of money laundering or financing terrorism.
In addition, GGC is also aware of the importance of continuously conducting business in accordance with the anti-corruption measures of the public and private sectors, as well as the determination to fight against corruption in all forms. GGC continues to be a member of the Thailand’s Private Sector Collective Action Coalition Against Corruption (CAC). Furthermore, GGC must perform a self-assessment every 3 years and a Corruption Risk Assessment every year in order to determine measures to prevent risks in terms of operational control, environment control, and financial control, as well as document retention and record keeping. GGC prepares an assessment report, which is signed by the Audit Committee, to confirm that GGC has established policies, guidelines and measures for corruption risk assessment and prevention, and that GGC operates in line with good corporate governance principles according to the criteria set by the CAC. GGC also communicates its No Gift Policy to Employees and Suppliers and Business Partners.
From the assessment of GGC’s internal control in 2025, according to the 5 main elements of internal control, no significant deficiencies or deficiencies related to potential conflicts of interest, fraud, or violations of the Securities and Exchange Act of Thailand or other laws relevant to GGC’s business were identified.
Whistleblower System GRI 2-26 (2021)
GGC has established a Whistleblower System Policy to encourage complaints when inappropriate behaviors or actions against the Business Code of Conduct of the group of companies are identified. The whistleblower can submit supporting documents for consideration through GGC’s whistleblowing channel. The whistleblowers are allowed to submit reports anonymously. All complaints will be treated equally, transparently and attentively. GGC is committed to being fair to all parties involved. All complaints, as well as the information of whistleblowers and witnesses, are kept strictly confidential and protected from retaliation, both during and after the investigation. In addition, GGC provides regular training for Employees on using the Whistleblower System, with ongoing internal communication to support reporting.
Whistleblower Procedure
Whistleblower Channels
For additional information on business ethics, legal compliance and complaint statistics: Corporate Governance handbooks, GGC Performance Data
Business Ethics Promotion Programs
Thailand’s Private Sector Collective Action Against Corruption: CAC
GGC reaffirmed its anti-corruption commitment through participation in the Thailand’s Private Sector Collective Action Coalition Against Corruption (CAC). GGC has been a member of the initiative since 2017. In 2025, GGC collaborated with the GC Group through virtual meetings to demonstrate its commitment to anti-corruption, enhance awareness, and strengthen transparent and corruption-free business operations.
Outcomes and Benefits
- Demonstrating GGC’s intention to operate transparently and free from corruption, while encouraging employees to recognize the importance of anti-corruption.
- Strengthening GGC’s credibility and supporting long-term sustainable growth.
Employee Communication Program on Human Rights
GGC organized online training to enhance Employees’ understanding of Human Rights principles, aiming to foster awareness and ensure that Employees operate with respect for Human Rights. The training covered:
- Relevant laws, rules and regulations related to Human Rights
- Fundamental Human Rights principles
- Application of Human Rights principles in work processes
- Examples of behaviors that may lead to Human Rights violations
- GGC’s channels for reporting Human Rights violations when observed by Employees or relevant parties
Outcomes and Benefits
- Increasing knowledge and understanding of Human Rights and their application in work processes
- A total of 75 participants, representing 28% of all Employees
Corporate Governance and Business Ethics Training (Hook Acknowledgement)
PTT Global Chemical Group and GGC jointly conducted online training to enhance Employees’ understanding of Corporate Governance and the Business Code of Conduct. The objective was to raise awareness of key issues related to Corporate Governance and Business Ethics. The training content included:
- Definition of Corporate Governance and the Business Code of Conduct
- Examples of potential conflict-of-interest situations
- Forms of inappropriate or unethical behaviors
- Possible impacts resulting from such actions
- Approaches and response plans when encountering conflicts of interest
The training was delivered through the Group’s E-learning platform, and all Employees were required to complete the program and take a test to review their understanding of Corporate Governance and the Business Code of Conduct.
Outcomes and Benefits
- Employees gained enhanced understanding of Corporate Governance and Business Ethics and were able to apply the knowledge in practice
- Encouraging participation among all Employees attending the training
Legal, Regulatory and Business Ethics Compliance Program (GGC Short Clips)
GGC organized online training to enhance Employees’ understanding of laws and regulations relevant to GGC, as well as Business Ethics. The program aimed to raise Employees’ awareness of the importance of legal and regulatory compliance and adherence to the Business Code of Conduct. Training topics included:
- GGC’s Business Code of Conduct
- Real case examples
- Potential impacts arising from misconduct
- Preventive measures to avoid violations of laws, regulations and the Business Code of Conduct
Training materials were distributed via Email in the form of 5–10 minute video clips, each accompanied by a short quiz. A total of 12 video clips were issued, one per month, presenting real case studies such as data privacy protection, intellectual property infringement, and Cyber Security breaches causing economic losses. The program aimed to encourage Employees to uphold good Corporate Governance and foster participation. GGC also provided rewards for Employees who demonstrated strong engagement through quiz participation.
Outcomes and Benefits
- Employees gained understanding of Corporate Governance and were able to apply it effectively
- Strengthened Employee engagement across all participants
GRC Day
GGC organized GRC Day to enhance Employees’ knowledge and understanding of Governance, Risk and Compliance (GRC) principles, enabling them to adapt to rapidly changing business environments. The program also strengthened decision-making capabilities and improved recognition of emerging risks.
In 2025, the program focused on “Strengthen GRC for Sustainable Growth”, covering topics related to internal management, confidential information, whistleblowers, and practical GRC applications. Activities included the creation of a shared Motto reflecting the concept of “Driving Transformation for Future Growth with Mindset”, along with additional activities and incentives to encourage participation.
Outcomes and Benefits
- Executives and Employees gained awareness of Corporate Governance and Business Ethics
- Employees improved their knowledge and understanding of good practices that enhance GGC’s sustainable growth
- A total of 140 participants, including Employees and Executives